Put enough pressure on a single number and your team will move that number, not the outcome it stood for. Goodhart's Law, real cases, and what managers can do about it.
Recent Posts
Adding people to a struggling task often makes it slower. The century-old research on social loafing, and the levers managers actually control.
Your planning meeting rewards confidence and buries the doubts that could save the project. A premortem flips the question so your team tells you why the plan died, before you commit to it.
Recurring team errors aren't a discipline problem, they're a design problem. Mistake-proofing engineers the error out instead of asking people to try harder.
Doubling a top seller's numbers raises their odds of promotion and lowers their odds of managing well. What the data says to look for instead.
Your management resolutions keep dying between deciding and doing. The fix isn't more discipline; it's a specific if-then sentence with a real track record.