Nobody Derails on Their Weaknesses


Train track switches with yellow levers in daylight.

When researchers at the Center for Creative Leadership set out in the 1980s to figure out why talented executives crash, they expected the derailed group to look obviously flawed. They did not. Morgan McCall and Michael Lombardo compared managers who flamed out against managers who kept rising, and the two groups were nearly identical on paper. Both had been spotted early as high potential. Both were bright. Both had strong track records, real ambition, and few visible faults. The thing that separated the ones who made it from the ones who blew up was not a hidden weakness at all.

It was a strength that stopped adapting.

That finding has held up for forty years, and it runs against almost everything managers are told about improvement. We are trained to hunt for gaps: the skill we lack, the weakness on the review, the thing we are bad at. But the research on leadership derailers keeps landing on the same uncomfortable place. Careers rarely end because someone was missing a skill. They end because a real, genuine strength got overused until it curdled into a liability, and nobody, including the person, saw it happen.

The strength doesn’t leave. It hardens.

Here is the mechanism, and it is worth slowing down on because most managers get it exactly backward.

The behaviors that get you promoted are, by definition, the ones you are best at. You are decisive, so you get handed harder calls. You have high standards, so you get the messy team to clean up. You are driven, so you get the stretch project. Each promotion rewards the same core trait and hands you a bigger stage to run it on. The trait works. It keeps working. And because it keeps working, you stop questioning it.

Then the job changes underneath you, and the trait doesn’t.

Robert Hogan, who built the most widely used assessment of leadership derailment, describes these failure modes plainly: a derailer is a potentially overused strength. Confidence, pushed past its useful range, reads as arrogance. Diligence, pushed too far, becomes micromanagement. Charm becomes manipulation. Creativity becomes impracticality. Hogan’s model catalogs eleven of these, sorted by how they play out under pressure, but the pattern underneath all of them is the same: the quality was an asset right up until the moment it wasn’t, and the leader kept applying it at full volume because it had always paid off before.

Robert Kaplan and Robert Kaiser put a sharper edge on this in their work on what they call lopsided leadership. After assessing thousands of senior executives, they found that overusing one strength almost always means starving its opposite. In their data, 97 percent of managers who overdid forceful leadership also underdid the enabling side: listening, developing, drawing people out. Ninety-four percent who overdid operational focus underdid strategic thinking. You cannot lean hard on one pole without going quiet on the other. The forceful leader who prizes drive and results does not simply have “a lot of drive.” They have a lot of drive and, underneath it, an atrophied capacity to enable the people around them. That is the part they never see.

What it actually looks like

During a fractional COO engagement a few years back, I worked with an operations lead who was, by every conventional measure, the best manager in the building. She shipped. Her team hit dates other teams missed. When something broke at 11 p.m., she was the one who fixed it. Leadership loved her for exactly this, and they kept feeding her more scope because of it.

Her strength was ownership. She took everything personally, in the good sense, and nothing fell through the cracks on her watch.

By the time I was brought in, her two best people were interviewing elsewhere and she could not understand why. The answer was sitting inside the strength. Because she owned everything, she had quietly stopped letting anyone else own anything. She reworked her team’s drafts before they went out. She jumped into every escalation. She answered questions that were addressed to her reports. From where she sat, this was diligence, and diligence had built her whole career. From where her team sat, it was a ceiling. They were not leaving because she was a bad manager. They were leaving because she was too much of a good one, in one direction, with nothing on the other side to balance it.

That gap between how the strength feels from the inside and how it lands from the outside is the entire problem. This is the same blind spot behind why so many managers who are certain they welcome pushback are quietly training their teams to stay silent, a pattern I dug into in why most managers overestimate how open they are to feedback.

The four that catch managers most often

You do not need all eleven Hogan derailers to run a useful self-audit. In my experience, four of them account for most of the trouble at the frontline and mid-management level, because they map directly onto the traits that get people promoted in the first place.

Drive that becomes steamrolling. The bias for action that makes you effective in a crisis makes you deaf in a discussion. You decide before the room finishes talking, and over time people stop bringing you the nuance because you have shown you will act before you hear it.

Standards that become micromanagement. High standards are how you earned trust. But standards with no release valve turn into inspecting everyone’s work, and a team that cannot make a decision without you is not a high-standard team. It is a bottleneck with your name on it. If that pattern sounds familiar, the fix lives closer to real delegation than to trying harder.

Decisiveness that becomes not listening. Being the person who calls it is valuable until “I already decided” becomes your reflex. Kaplan and Kaiser’s forceful-versus-enabling split lives right here. The more you prize the clean, fast call, the less room you leave for the slower input that would have made the call better.

Likeability that becomes conflict avoidance. This is the quiet one, and it derails just as many careers as arrogance does. The warmth that makes people trust you also makes you flinch from the hard conversation, delay the performance issue, and soften feedback until it carries no information. Nobody gets fired for being too nice, exactly. They get fired for the underperformance they were too nice to confront.

Notice that none of these is a weakness. Every one is a strength with the governor removed.

Why you are the last to know

There is a brutal number buried in the Kaplan and Kaiser research. Among managers whose colleagues rated them as clearly overdoing a particular attribute, only 55 percent recognized that tendency in themselves. Nearly half were overusing a strength so visibly that the people around them flagged it, and they still could not see it.

That is not stupidity. It is structural. Your signature strength is the least examined thing about you precisely because it works. You get positive feedback on it constantly. It is bound up in your sense of who you are as a manager. Asking yourself to be skeptical of it feels like asking yourself to be skeptical of the thing that got you here, which is exactly why almost no one does it on their own.

It gets worse under load. Derailers do not show up on your best day. They surface when you are stressed, stretched, bored, or coasting, the moments when self-monitoring drops and you fall back on the reflex that has always saved you. Which means the trait is most likely to hurt you at precisely the moment you have the least attention to spare for catching it. The habit of noticing this in yourself is the same muscle I described in managing on autopilot: the default runs the moment you stop watching it.

Turning down the volume without losing the strength

The goal is not to fix your strength. It is the wrong frame, and it will not work anyway. You are not going to become less driven or less diligent, and you should not want to. The goal is to install a governor, so the strength runs at the right volume for the situation instead of full blast all the time.

A few things that actually move this.

Name your signature strength, then name its shadow. Write down the trait you are proudest of as a manager. The one you would put on your own review. Now write down what that exact trait looks like when it is running too hot. Drive becomes steamrolling. Ownership becomes bottleneck. If you cannot name the shadow, you have found your blind spot, not proven you don’t have one.

Ask for the specific feedback, not the general kind. “Any feedback for me?” gets you nothing, because people will not volunteer that your best quality is also your problem. Ask the pointed version: “Where do I overdo it? When does my push become too much?” You are giving people explicit permission to name the thing they have been managing around, and you will be surprised how fast the answer comes.

Pair with your complement, and actually listen to them. Kaplan and Kaiser’s whole point is that overusing one pole starves the other. The fastest correction is a working relationship with someone strong on your weak side: the operator who balances your vision, the steady presence who balances your intensity. The catch is that this only works if you let their input change decisions, not just decorate them.

Watch the stress moments. Since derailers surface under pressure, that is where to aim your attention. The next time you feel the reflex firing, the urge to jump in, take over, decide it now, end the conversation, treat it as a data point rather than a command. That pause, held for even a few seconds, is most of the skill. Managing your own reaction in those moments is its own discipline, and I have written separately about staying steady when the pressure is on.

The part worth keeping

The research on derailment is oddly hopeful once you sit with it. The managers who crash are not a different species from the ones who thrive. They are usually the same kind of person: capable, ambitious, good at something specific. The difference is whether they kept examining the thing they were best at, or let it run unquestioned until the job outgrew it.

So the question is not “what am I bad at.” You have probably been chewing on that one for years, and it is not where your risk lives. The better question, the one almost nobody asks about themselves, is quieter and harder: what am I so good at that I have stopped watching it? That is where the derailment starts. It is also, if you are willing to look, where the next real improvement is hiding.

Ty Sutherland

Ty Sutherland is an operations and technology leader with 20+ years of experience. He is Director of IT Operations at SaskTel, founder of Ops Harmony (fractional COO and EOS Integrator), and former COO at WTFast. He writes Management Skills Daily to share practical management frameworks that work in the real world.

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